650 Massachusetts Avenue NW

Tenant Handbook 



Elevator service is available 24 hours a day.

The property is equipped six 3,000-3,500 pound passenger elevators.  One of these elevators also serve as service freight elevators. For all deliveries, the service elevators are available; deliveries shall not be made using passenger-only elevators.

If you are detained inside of the elevator cab due to a malfunction, remain calm. Use the alarm button inside the elevator to signal your stalled status to the Security Console. Our elevator maintenance company will be immediately dispatched to correct the problem. Property staff will remain in constant contact to let you know what is being done.